FAQS - Frequently Asked Questions

We know that our adventures can be a bit complicated, this space is for you to find the answers to the most common questions that other customers have about our products, and also to clarify all your doubts related to delivery, warranty and refund policies before you buy and to be ready and prepared for... GET LOUD!

Sales tax is only required for orders shipping within our resident states of business. All orders shipping within Florida state will be charged applicable sales tax according to our area tax rate.

Vikinghorns.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except when otherwise noted in the product listing

A 15% restocking fee will be applied to all new returns for refund. Shipping charges are non-refundable. No refunds will be made after 30 days.

For shipping to other countries outside of the USA (except Canada) please E-Mail Us for a shipping quote before placing your order. Please be aware that you will be subject to your local authorities customs fees, and brokerage fees, for importing goods into your country (including Canada). We cannot be responsible for the above listed customs and brokerage fees that might be collected by the localauthorities.

We ship with UPS and USPS.
Orders are shipped within 24 hours, during business days, Monday through Friday.
Any order placed before 2:00 PM (eastern time) will be shipped the same day.
Orders that were placed after 2:00 PM (eastern time) will delay shipping to the next day.
If placing an order on Friday after 2:00 PM (eastern time), it will delay shipping to
the next business day, which is Monday. UPS considers business days from Monday through Friday only. Weekend days (Saturday and Sunday) are not considered as business days. We do not ship during weekend days.

No, the installation procedure is assumed by the final buyer. It is assumed that the purchaser/installer is familiar with the safety, proper handling of tools, torque feel to brass air fittings and basic knowledge of intended applications. If you are not sure of installing the purchased product, please refer to a professional. Superiorhorns.com is not liable for improper installation, usage or ANY damages whatsoever by the consumer, installer or user. USE GOOD SENSE and SAFETY AT ALL TIMES! Caution: Check local noise abatement ordinances to avoid legal violations! For any questions about our products and installation procedures, please call our tech support line at: 786.565.9925

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